Privacy Notice
Privacy Policy
Effective Date: June 2026
At WaglinovaPets, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our collections, or place an order.
By using our website, you acknowledge and agree to the practices described in this policy.
1. Information We Collect
To provide our services effectively, we may collect the following categories of information.
Personal Information
When you place an order, contact us, or create an account, we may collect information including:
- Full name
- Shipping and billing address
- Email address
- Telephone number
Payment Information
Payments are securely processed through certified third-party payment providers.
For your security, WaglinovaPets does not store complete credit card numbers, CVV codes, or other sensitive payment credentials on our servers.
Device & Website Usage
When you browse our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Website activity and browsing behavior
This information helps us improve website performance and user experience.
2. How We Use Your Information
Your information is used only for legitimate business purposes, including:
- Processing and fulfilling orders
- Shipping products and providing delivery updates
- Responding to customer service requests
- Improving our website and shopping experience
- Detecting fraud and maintaining website security
- Sending order confirmations and transactional emails
- Delivering promotional emails only when you have chosen to receive them
3. Protecting Your Information
We take appropriate technical and organizational measures to safeguard your personal data.
These measures include:
- SSL (Secure Socket Layer) encryption
- Restricted employee access to customer information
- Secure payment processing through PCI-DSS compliant payment providers
- Regular security monitoring to help protect customer information
Although we implement strong security practices, no online transmission or storage method can be guaranteed to be completely secure.
4. Third-Party Services
We do not sell your personal information for monetary compensation.
However, we may share limited information with trusted service providers when necessary to operate our business, including:
- Payment processing
- Shipping and logistics
- Website analytics
- Advertising and marketing services
Our advertising and analytics partners may include:
- AppLovin
- Meta Platforms
Each provider maintains its own Privacy Policy governing how information is collected and processed.
5. Cookies
Our website uses cookies and similar technologies to improve your shopping experience.
Cookies help us:
- Remember shopping cart contents
- Save browsing preferences
- Analyze website performance
- Measure advertising effectiveness
- Deliver personalized advertisements where permitted
You may disable cookies through your browser settings, although certain website features may not function correctly.
6. Children's Privacy
WaglinovaPets is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been submitted, we will promptly remove it from our records.
7. California Online Privacy Protection Act (CalOPPA)
In accordance with CalOPPA:
- Visitors may browse our website anonymously before making a purchase.
- This Privacy Policy is permanently available on our website.
- We recognize browser Do Not Track (DNT) preferences whenever supported by our systems.
8. GDPR Rights
If you reside within the European Economic Area (EEA), you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Request data portability where applicable
To exercise these rights, please contact us at:
9. California Consumer Privacy Rights (CCPA / CPRA)
California residents may have the following rights under applicable law:
- Know what categories of personal information we collect
- Request deletion of eligible personal information
- Request correction of inaccurate information
- Opt out of certain forms of information sharing used for personalized advertising
Although WaglinovaPets does not sell customer information for financial gain, certain advertising technologies may be considered "sharing" under California privacy regulations.
10. Data Security Incident Response
If a security incident affecting customer information occurs, we will respond promptly.
Where legally required, affected customers will be notified within the applicable timeframe, and additional information will be provided regarding the nature of the incident and any recommended actions.
We may also publish notices on our website when appropriate.
11. Email Communications (CAN-SPAM Compliance)
Our marketing emails follow applicable email regulations.
We are committed to:
- Using truthful sender information
- Providing accurate email subject lines
- Clearly identifying promotional messages
- Including an easy unsubscribe option in every marketing email
- Promptly honoring unsubscribe requests
Customers who unsubscribe will no longer receive promotional emails but may still receive essential transactional communications related to their orders.
12. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Brand: WaglinovaPets
Collections
- Playtime Collection
- Interactive Play Collection
- Fun Feeding Collection
Email: support@waglinovapets.com
Phone: +1 (918) 395-6948
Thank you for choosing WaglinovaPets. We value your trust and are committed to protecting your privacy while providing a safe, secure, and enjoyable shopping experience for you and your pets.